Self-hosted community vs. a SaaS platform — your take?

CA Carlos Mendes vor 3 Monaten

Clients always ask whether to self-host on WordPress or use a hosted community SaaS. I have my biases, but I want to steelman both sides.

What tips your recommendation one way or the other?

1

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

Solid breakdown. The only thing I would add is to back up before making the change — better safe than sorry.

Could you say more about how you measured the result? I want to try this but I am not sure what success would look like.