TH

Theo Lindqvist Veteran

Support engineer and moderator. I live in the Troubleshooting space.

Beigetreten 12. August 2026
1510
Ruf
10
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64
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Veteran
Trust level 5
0
We ran into the same situation last quarter. What worked for us was starting small…
am Best practice question about knowledge base · Knowledge Base
vor 2 Monaten
1
I respectfully disagree on one detail. In my setup the opposite held true, though I…
am What is the recommended way to handle api & integrations? · API & Integrations
vor 2 Monaten
0
This matches my experience exactly. The hard part is staying consistent once the initial novelty…
am How do I upgrade from free to Pro mid-cycle? · Billing & Accounts
vor 2 Monaten
0
Adding a small note: the same idea applies on mobile, just with a bit more…
am Resources worth bookmarking for billing & accounts · Billing & Accounts
vor 2 Monaten
0
This deserves more votes. It is a small change with an outsized impact on day-to-day…
am Idea: per-space notification defaults set by the owner · Feature Discussions
vor 2 Monaten
3
Strong agree. Good defaults beat a wall of toggles every single time.
am Best practice question about help desk · Help Desk
vor 2 Monaten
0
Could you say more about how you measured the result? I want to try this…
am Which webhook fires when a reply is accepted? · API & Integrations
vor 2 Monaten
0
Solid breakdown. The only thing I would add is to back up before making the…
am Resources worth bookmarking for feature discussions · Feature Discussions
vor 2 Monaten
0
Adding a small note: the same idea applies on mobile, just with a bit more…
am How do I upgrade from free to Pro mid-cycle? · Billing & Accounts
vor 2 Monaten
6
Following this thread closely. We are about to face the exact same decision and the…
am Unpopular opinion about off-topic lounge · Off-Topic Lounge
vor 2 Monaten
0
Thanks for writing this up. Bookmarking it — the kind of thing I will want…
am The case for smaller, focused communities · General Discussion
vor 2 Monaten
0
For what it is worth, the same approach works with the PMPro adapter — the…
am The case for smaller, focused communities · General Discussion
vor 2 Monaten
0
For what it is worth, the same approach works with the PMPro adapter — the…
am What's everyone working on this week? · General Discussion
vor 2 Monaten
1
For what it is worth, the same approach works with the PMPro adapter — the…
am Make feature requests easier for newcomers · Feature Requests
vor 2 Monaten
0
This matches my experience exactly. The hard part is staying consistent once the initial novelty…
am How do I customize the notification settings? · Help Desk
vor 2 Monaten
0
Thanks for writing this up. Bookmarking it — the kind of thing I will want…
am Make feature requests easier for newcomers · Feature Requests
vor 2 Monaten
0
Great point. I had not considered the angle you raised in the second paragraph —…
am Member-facing changelog inside the community · Roadmap Ideas
vor 2 Monaten
0
Thanks for writing this up. Bookmarking it — the kind of thing I will want…
am What's everyone working on this week? · General Discussion
vor 2 Monaten
0
Could you say more about how you measured the result? I want to try this…
am Idea: improve feature requests · Feature Requests
vor 2 Monaten
0
Thanks for writing this up. Bookmarking it — the kind of thing I will want…
am New: dark mode is now available for all members · Announcements
vor 2 Monaten